To assess performance and compliance. The scorecard is divided into five consecutive goals necessary to realize a culture of engagement: (1) value public input, (2) clarity of purpose, (3) well-defined roles, (4) accountability and (5) responsiveness and good communication.
MASS LBP. (2009) (2009). Engaging with impact: Targets and indicators for successful community engagement by Ontario’s Local Health Integration Networks: A citizens’ report from Kingston, Richmond Hill and Thunder Bay. Toronto, ON: Author
* Tool can be found at p. 93 93
We provide a five-point rating for each of the following four criteria:
- Scientific Rigour: Was the development of the evaluation tool scientifically rigorous and based on existing evidence on patient and public engagement?
- Patient and Public Perspective: Does the evaluation tool take into account the views of patients and the public (both in its development and use)?
- Comprehensiveness: Is the tool comprehensive in evaluating the context, process, outcomes and impacts of patient and public engagement?
- Usability: Is the evaluation tool easy to use?
Each criterion has 5 question-items. We gave 1 point per item if the answer to the question was YES, 0 points if the answer was NO or CANNOT ANSWER.
- Is the evaluation tool based on a comprehensive literature review on patient and public engagement research?
- Is the evaluation tool based on the experience/expertise of key stakeholders?
- Is the evaluation tool based on a conceptual/theoretical framework of patient and public engagement?
- Was the evaluation tool tested for validity (i.e., the tool evaluates what it is purported to evaluate)?
- Was the evaluation tool tested for reliability (i.e., the tool produces stable and consistent results)?